Q. Your February 2021 JofA article “Zoom vs. Teams vs. Google Meet: Which is right for you?” was helpful in my firm’s deciding Zoom was right for us. Today, we use Zoom, but we need to use it better.

You've probably used the phrase "Can you hear me?" over the past few years more than you ever did before 2020. While we're back to working at the office, the Zoom calls have managed to stick around. A ...